Peachy Hats Help Center: Find an answer to all of your questions


Shipping and Delivery

Where's my order?

How soon will my order be shipped?

How are shipping rates calculated?

Do all items come with tracking?

Can I ship to a P.O. box?

Do you ship to my country?

Custom shipping & delivery options

In-person pick-up

Undeliverable shipments & incorrect shipping addresses


What payment methods does Peachy Hats accept?

In what currency does Peachy Hats charge?

I'm shopping from outside of Canada, can I still place an order?

Can I add items to an existing order?

Will I be charged taxes on my purchase?

Will I be hit with import duties when my package arrives?

Customer Accounts

Do I need an account to place an order?

Returns & Exchanges

What is your return policy?

How long does it take to process my refund?


How do I rate & review the product I bought?

Where can I read product reviews?

How do I know if the product will fit just right?

The item I want is sold out. When will it be back in stock?

I want to buy larger quantities of items from PeachyHats for my store, does PeachyHats have a wholesale program?

How do I clean my hats?

Get In Touch

I love the products I've purchased from PeachyHats! How do I tag you in my photos on social media?

I've looked through the FAQ, but I still can't find an answer to my question!